Asiana fined US$500,000 for not aiding families after July crash

Ros Krasny
Reuters

Asiana fined $500,000 for not aiding families after July crash

"In the very rare event of a crash, airlines have a responsibility to provide their full support to help passengers and their families by following all the elements of their family assistance plans," U.S. Transportation Secretary Anthony Foxx said in a statement.

For about one day following the crash, Asiana failed to widely publicize a telephone number for family members of those onboard, and the only number generally available to the public that family members could call was Asiana's toll-free reservations line, the department said.