Family left fuming after crew refuse to clean up vomit on four hour flight

A family are fuming after they were forced to sit next to a pool of vomit during a four-hour flight.

Keeley Casewell was flying home from a $13K holiday in Cyprus and says cabin crew on her Jet2 flight only tried to clean up the vomit by covering it with paper towels.

The British mum says the smell from the sick was 'unbearable' and that she and her family had to ‘hold their noses’ throughout the flight in an effort not to let the smell make them unwell.

"My family were on row 19 and the sick had spread to under my six-year-old daughter's seat,” Keeley says.

"The sick was just covered with tissue and they were piled quite high over it. I couldn’t see any clear attempts to clean it up properly.”

Keeley asked if her family could be moved away from the vomit but the plane was full so they had to stay put.

"We were on the plane for four hours and the smell was just getting worse,” she recounts.

"Especially as the plane had so many people on the heat was just intensifying the smell. I know that passengers can't control it if they feel sick but surely the staff should have the facilities they need to clean it up.

"The attendants said that they had tried to clean it up with the salts but you could tell they hadn't. There were huge clumps of it on the floor still.”

While Keeley was approached by a flight attendant who apologised for the scenario, she’s upset nothing was done to make her family more comfortable.

"I was told that if they had to clean it up there would have been a 12-hour delay, to be honest I'd rather have had the delay,” she says.

"It was really unpleasant to have to sit next to and it was making me feel sick.

"I just think it's absolutely disgusting. Surely the staff on board should have the correct equipment with them to clean it up."

Formally apologising for the incident, a Jet2.com spokesperson says in a statement: “We would like to apologise for this isolated incident.

"Our cabin crew did their best to clean the affected area during the time the aircraft was on the ground in Paphos, ensuring that the flight was not delayed, for the convenience of all customers on board.”

With reporting by Caters News

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